Shipping policy

Shipping policy — digital delivery

SONOSHRINE sells digital audio software. No physical item is shipped, and no shipping fee applies to digital-only orders.

Receiving your purchase

Your purchase is supplied electronically after payment is confirmed. Follow the download and installation instructions provided for your order. Use an email address you can access when checking out.

Download or access problems

Check your inbox and spam or junk folder for order-related messages. If you cannot find your delivery instructions, a link does not work, or you entered an incorrect email address, contact support@sonoshrine.studio with your order number and the email address used at checkout. We will help you locate your purchase or resolve the access problem.

Compatibility

Check the product's published operating-system, plugin-format, and host requirements before purchasing. An internet connection is required to download your files. Installation and use must follow the requirements provided with the product.

Refunds

All sales are final. Refunds are not granted once a serial key has been issued or a download has been initiated, except under the technical exception in our Return and refund policy or where required by applicable law. See our Return and refund policy (https://sonoshrine.studio/policies/refund-policy). There is no physical item to ship back.

Contact

SONOSHRINE
14 NE 1st Avenue
Suite 1403 PMB 1072
Miami, FL 33132
United States
Email: support@sonoshrine.studio
Phone: (786) 505-0288